nanoRep helped us improve conversion rates by 8-10%, more pages per visit, longer visits and stronger engagement with existing customers

nanoRep tripled our product pages' conversion rates by automatically offering relevant answers and FAQs per each product

nanoRep helped us improve conversion rates by 8-10%, more pages per visit, longer visits and stronger engagement with existing customers

nanoRep tripled our product pages' conversion rates by automatically offering relevant answers and FAQs per each product

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Press

Welcome to the nanorep press room, where you'll find everything you need to plan your coverage of nanorep's instant, self-service Q&A solution.

To request more information please contact us.

Press Coverage

Startup Beat The more you know: Knowledge management can be a crucial component for startup success
Startup Beat
Small Business Trends Tu Nguyen of Gongshow Gear: Providing Automated Real-Time Customer Service
Small Business Trends
Business 2 Community 7 Ways to Generate Revenue with Customer Support
Business 2 Community
shop circle 5 great ideas for social shopping
Shop Circle
smart planet Chat technology transforms pool retailer's customer service
Smart Planet
Website Magazine nanoRep Customer Support Widget Goes Mobile
Website Magazine
Destination CRM The Rising Stars
Destination CRM
Connected Planet Convergys: customers happy to try new channels, but only if they work
Connected Planet
Call Center Services Help-Desk Application: Improving Call Center
Call Center Services
InformationWeek Web Support Tech Makes Call Center Reps Smarter
InformationWeek
Inc Letting Website Customers Help Themselves with nanorep
Inc.com
Destination CRM Web Self-Service with 'Instant Answers'
Destination CRM
TMCnet nanorep, LivePerson Improve Business for Online Merchants
TMCnet
Interactive Intelligence Web-based Support Option Pleases Customers, Staff
Interactive Intelligence
1 to 1 Media Case in Brief: Ikea Israel Doesn’t Keep Customers Waiting
1 to 1 Media
Internet Retailer Answers without agents: Wix.com's automated customer inquiry system is helping sell higher-priced products and services
Internet Retailer
Startup Beat Featured Startup Pitch: nanorep - bringing a smart and efficient help-desk to businesses of all sizes and their customers
Startup Beat
InformationWeek One Route To Automating Customer Tech Support
eCommerce Times The More Questions It's Asked, the Smarter nanorep Gets
eCommerce Times
CRM Buyer The More Questions It's Asked, the Smarter nanorep Gets
CRM Buyer
MSP Mentor The nanorep Help Desk and Service Desk Widget: An Update
MSP Mentor
Business News Automated Support Can Head off Customer Problems at the Pass
Business News
Social Tech New System Could Change How Online Support Works
Social Tech
Website Magazine nanorep Promises Instant, Accurate Ticketing System
Website Magazine
MSP Mentor nanorep: Further Automating Help Desks and Service Desks?
MSP Mentor
TMCnet nanorep Set to Fuel E-Commerce Growth
TMCnet
Read Write Web The Coming Merger of Help-Desk and Q&A Tools
Read Write Web