The technology easily pays for itself, and the improved response times and customer service make it a clear winner.
Within the few months since we launched nanoRep, the number of calls into our call center declined, with an increase in our customers' satisfaction.
nanoRep is like the ATM of support providing robust self-service and ensuring that our customers get what they need, 24/7!
Our investment in nanoRep has had positive ROI from day one and I strongly recommend it to any organization striving to deliver superior support to its customers.
The terms "nanoRep", "us", and "we" (and correlative terms such as "our") all refer to nanoRep Technologies Ltd., whose registered offices are in Herzliya, Israel. If you are making an on-line order or purchase of any of nanoRep's web-based customer care and knowledgebase services, together with any software included therein (the "Services"), the following applies:
THIS LICENSE AGREEMENT GOVERNS THE USE OF NANOREP'S SERVICES. BEFORE YOU CHECK THE "I AGREE" CHECKBOX AT THE END OF THE PURCHASING PAGE FROM WHICH YOU WERE DIRECTED, PLEASE READ THE TERMS AND CONDITIONS OF THIS END USER LICENSE AGREEMENT CAREFULLY. BY CLICKING ON THE "I ACCEPT THESE TERMS AND CONDITIONS" CHECKBOX, YOU ARE AGREEING TO BE BOUND BY ALL THE TERMS HEREOF. IF YOU DO NOT AGREE, PLEASE LEAVE THE CHECKBOX UNCHECKED. IN SUCH CASE, YOU MAY NOT USE THE SERVICES.
THIS LICENSE AGREEMENT CONSTITUTES A BINDING CONTRACT BETWEEN NANOREP, THE PROPRIETOR OF ALL RIGHTS IN AND TO THE SERVICES, AND YOU – THE LEGAL ENTITY (COMPANY, PARTNERSHIP, OR OTHER LEGAL ENTITY) OR INDIVIDUAL INSTALLING OR USING THE SERVICES, OR SUCH LEGAL ENTITY OR INDIVIDUAL ACQUIRING A LICENSE TO THE SERVICES AS IDENTIFIED IN THE ORDER FORM. THE TERMS "YOU" AND "YOUR" WILL APPLY TO SUCH LEGAL ENTITY OR INDIVIDUAL.