The technology easily pays for itself, and the improved response times and customer service make it a clear winner.
Within the few months since we launched nanoRep, the number of calls into our call center declined, with an increase in our customers' satisfaction.
nanoRep is like the ATM of support providing robust self-service and ensuring that our customers get what they need, 24/7!
Our investment in nanoRep has had positive ROI from day one and I strongly recommend it to any organization striving to deliver superior support to its customers.
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