In the Media

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Press Coverage

Choosing Web Self-Service Software: How 3 Companies Addressed Their Service Challenges Choosing Web Self-Service Software: How 3 Companies Addressed Their Service Challenges
Software Advice
All Top Startups 7 Trends Defining The Age Of The Customer
Social Media Week
All Top Startups 20 Most Promising Customer Experience Management Solution Providers 2015
All Top Startups Make Digital Service Your Customers' Preferred Experience
CRM Magazine
All Top Startups 20 Most Promising Contact Center Solution Providers 2015
All Top Startups 5 Ways to Focus Your Marketing Efforts on the Customer Experience
All Top Startups Why Customer Experience is the Ultimate Marketing Tool
All Top Startups 5 of the Best Practices for B2B E-commerce Adoption
All Top Startups
Yahoo Finance 'Ask nanorep' Launches in Zendesk App Marketplace to Increases Agent Productivity
Yahoo Finance
Shep Hyken How to Build a Customer Experience that Resonates with Millennials
Shep Hyken
MarketWired Cart Assist Joins Forces with nanorep to Launch a Self-Service Solution with Major Cost Benefits for UK Retailers
Salesforce Why Millennials are the Convenience Generation
YFS Magazine How to Succeed in Reading Your Customers' Minds
Spin Sucks
Win the Customer The Art of Building a Loyal Customer Audience Online
Spin Sucks
Market Watch nanorep Introduces First Actionable Analytics Platform for Real-Time Customer Feedback and Signals
Market Watch
Duct Tape Marketing How to Make Customers Stick to Your Website
Duct Tape Marketing
Salesforce 5 Ways Millennials are Re-defining the Customer Experience
Spin Sucks Create a Positive Website Customer Experience
Spin Sucks
Spin Sucks Fall in Love with Customer Relationships
Spin Sucks
Business 2 Community How Deep Is Your Love For Your Community
Business 2 Community Here's How Customer-Service is Going To Explode in 2015
Startup Beat The more you know: Knowledge management can be a crucial component for startup success
Startup Beat
Small Business Trends Tu Nguyen of Gongshow Gear: Providing Automated Real-Time Customer Service
Small Business Trends
Business 2 Community 7 Ways to Generate Revenue with Customer Support
Business 2 Community
shop circle 5 great ideas for social shopping
Shop Circle
smart planet Chat technology transforms pool retailer's customer service
Smart Planet
Website Magazine nanoRep Customer Support Widget Goes Mobile
Website Magazine
Destination CRM The Rising Stars
Destination CRM
Call Center Services Help-Desk Application: Improving Call Center
Call Center Services
InformationWeek Web Support Tech Makes Call Center Reps Smarter
Inc Letting Website Customers Help Themselves with nanorep
Destination CRM Web Self-Service with 'Instant Answers'
Destination CRM
TMCnet nanorep, LivePerson Improve Business for Online Merchants
Interactive Intelligence Web-based Support Option Pleases Customers, Staff
Interactive Intelligence
1 to 1 Media Case in Brief: Ikea Israel Doesn’t Keep Customers Waiting
1 to 1 Media
Internet Retailer Answers without agents:'s automated customer inquiry system is helping sell higher-priced products and services
Internet Retailer
InformationWeek One Route To Automating Customer Tech Support
eCommerce Times The More Questions It's Asked, the Smarter nanorep Gets
eCommerce Times
CRM Buyer The More Questions It's Asked, the Smarter nanorep Gets
CRM Buyer
MSP Mentor The nanorep Help Desk and Service Desk Widget: An Update
MSP Mentor
Business News Automated Support Can Head off Customer Problems at the Pass
Business News
Website Magazine nanorep Promises Instant, Accurate Ticketing System
Website Magazine
MSP Mentor nanorep: Further Automating Help Desks and Service Desks?
MSP Mentor
TMCnet nanorep Set to Fuel E-Commerce Growth
Read Write Web The Coming Merger of Help-Desk and Q&A Tools
Read Write Web