Integrated Chat Support with LivePerson

nanoRep instantly answers all repeated questions from any webpage and invokes chat for unique and legitimate questions, thereby reducing chat abuse while increasing the number of chat sessions and chat efficiency.

nanoRep now has native support for chat within nanoRep widget. Your customers can now open a chat from all nanoRep widgets - floating, embedded, Facebook support page, and more. Users simply click on the 'Chat' button to open a chat session, transforming the widget into a chat interface. nanoRep automatically learns to answer all repeated questions while unique questions are forwarded to a live chat representative.

With instant suggestions from your knowledge base, nanoRep provides instant answers during chat, making chat conversations easier and faster, and saving your reps' the time of answering those questions manually.

* In order to integrate your nanoRep account with LivePerson, you require to purchase LivePerson Premier with an API.

nanoRep's instant suggestions during chat

Direct inquiries to nanoRep during offline hours