Facebook Support Application

In today’s high-tech world, potential and returning customers will find and interact with your company in many different ways – directly on your website, through online and offline advertising, on mobile devices and many other means. Now, you need to include social media as well.

People might search Facebook for your company or product and find your page. Traffic coming to your website might first have “liked” you on Facebook and then returned to your page after having seen an update in their news feed. Regardless of how they arrived at your Facebook page, almost all people will have questions about you and your product or service. And if your page does not answer their questions immediately and effectively, you might lose those potential customers forever.

Use our Facebook App-Support Tool to Answer Questions on Your Page

nanoRep’s Facebook app-support system provides your customers top notch support software on your Facebook page with real-time answers about your business or services. By answering your Facebook visitors’ questions with a self-service support and help desk in real time, you extend the reach of your business messaging and service while giving them excellent customer service.

nanoRep's self-learning Q&A and FAQ knowledge base helps you to deliver accurate responses through our Facebook support app, maximizing online engagement, your customer-community interaction, and social-marketing effectiveness. The Facebook support application also presents an automatically-generated 'Most Popular Questions' list - showing your most-popular questions in real time, directly from the nanoRep analytics system.

Click here to install the nanoRep for Facebook Application on your facebook page: