Elik KaplanService operations manager
What is nanoRep
Integration with LivePerson
You are probably investing a lot of resources and dollars in getting traffic to your website - and this is great. But getting traffic is merely enough, your website needs to be optimized so users can easily find what they want, engage and convert.
nanoRep enables your online marketing to deliver effortless, superb customer experience that drives engagement. The friendly customer widgets, smart management tools and customer analytics allow to easily implement a consistent multi-channel marketing approach designed to lead the customer to conversion and help determine which customers it is worth engaging with.
nanoRep advanced Customer Analytics provide priceless BI and allow you to get insights on what your customers really want and optimize your marketing messages and campaigns accordingly. This empowers you to more effectively direct visitors in the desired funnel and as a result, decrease abandonment and see higher conversion rates and average sale price.
Among the the many reports, you will get insights on popular questions, which questions or products lead to conversion, questions that require better answers, customer trends and feedback on Q&As and escalation analysis.