Conversational support, understanding intent to deliver the best in-journey customer experience
Searchable, context-relevant knowledge at your agents’ fingertips for optimal resolution
Actionable, real-time insights and customer experience analytics
Great Experience Drives Impact
Multichannel and omnichannel are buzzwords that often get tossed around, but what is the difference, and who does it best? Read for a closer look at what each of these terms means, and examples of companies getting it done right.
Nanorep is attending the Chatbot Summit in Berlin June 26th, 2017 as sponsors and presenters, and is excited to rub elbows with thought leaders in the industry. Come visit us at Booth 31!
Don’t Miss Nanorep’s Webinar on How AI Transforms Customer Service, Featuring Guest Principal Analyst Ian Jacobs
Nanorep is hosting a webinar on strategies for leveraging AI to improve customer service. Attendees will come away with tangible tips to better understand and leverage intelligent technology in their business. This is one you won’t want to miss, and features a top industry analyst!