Author: Monica Givati

Monica Givati is a marketing professional with over a decade of experience and a lover of languages and the written word. Monica, Nanorep’s Head of Marketing, Content, & Communications, is interested in the space where customer service solutions meet the digital journey, especially curious about the budding world of AI and chatbots.
09 Aug 2017

6 Customer Service Tips and Best Practices for a Superior Customer Experience

62% of organizations predict that millennials will only get increasingly demanding when it comes to customer service, and 67% believe that strategic partnerships with better digital technology could help them improve their CX to get ready for this. But when it comes to an investment into the future of your business, digital marketers and business [...]
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