Cabinet Parts Get a Handle on Increased Conversion & Engagement
“With Nanorep, CabinetParts provides excellent service that instills trust and wins customers. Nanorep tripled conversion among users, and has freed our professional service reps from low-level redundant inquiries, letting them do what they do best – assisting customers in building their carts.” Richard Wagener, Web Services Director.
CabinetParts chose Nanorep self-service to engage and encourage online visitors to ask product questions, and provide instant answers. Learn how they implemented Nanorep in such a way to help them provide accurate answers to over 10,000 questions per month – increasing conversion rates by 300% while saving an estimated 30% of agent time.