ebook generation y

Customer Service for Generation Y (the Convenience Customer)

Download this robust eBook now to learn how to meet the expectations of Gen Y and create elegant customer experiences for a new generation. You will learn:

  • The right balance of technology and the human touch that Gen Y expects
  • How to personalize their engagements with your brand to increase loyalty
  • The best way to anticipate their needs with a crowdsourced knowledge base
Customer Service for Generation Y (the Convenience Customer)

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Monica Givati
Monica Givati is a marketing professional with over a decade of experience and a lover of languages and the written word. Monica, Nanorep’s Head of Marketing, Content, & Communications, is interested in the space where customer service solutions meet the digital journey, especially curious about the budding world of AI and chatbots.