Playtika Enhances Self-Service Following Massive Traffic Growth

Playtika Enhances Self-Service Following Massive Traffic Growth

Playtika is a top-grossing, global leader in social mobile games. The company’s free games are played by more than 5 million people every day in 190 countries, in 12 languages and over more than 10 platforms. The company has chosen nanorep to enhance their self-service experience following massive site growth. Read this case study and learn how Playtika now provides effective 24×7 self-service assistance in for both web and mobile gamers.

“With nanorep, our agents can focus on the complex service inquiries. This makes our overall service reputation better, while helping control service overhead. It’s really win-win!”

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Playtika Enhances Self-Service Following Massive Traffic Growth
Monica Givati
Monica Givati is a marketing manager with over a decade of experience and a lover of languages and the written word. Monica, Nanorep’s Content & Community Manager, is interested in the space where customer service solutions meet the digital journey, especially curious about the budding world of AI and chatbots.