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Making it easier for your customers
to engage you

nanoRep gets smarter with every question asked and learns to answer all
your repetitive questions automatically.

Drive up online sales & conversions

nanoRep's real-time answers increase customers' engagement with your
site and trust in online purchasing, fueling eCommerce growth.

Reduce support costs while
increasing agents' productivity

nanoRep automatically answers 83%-92% of incoming repetitive queries,
deflecting emails, website & Facebook inquiries and escalating high-value chats.

         

Drive Up Your Online Sales Automatically 

online engagement, support software

Increase engagement and trust with your site by answering visitors questions automatically until they convert

 

Reduce Your Support Costs Automatically 

online engagement, support software Deflect up to 93% of your repetitive support emails, web, Facebook and mobile inquiries and forward visitors-specific questions to your agents 
A few of our customers
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Build Q&A Knowledge Base Automatically

online engagement, support software Create a better user-experience and reduce costs with a self-learning, categories-free knowledge base
 

Increase Your Chat Agents' Productivity

online engagement, support software

Extract high-value visitors' questions and escalate them pro-actively to Live chat agents. Seamlessly integrated with

nanoRep won the
CRM Magazine's
2012 Service
Rising Star Award

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Customer Experience Success Stories

Elad Weiss

Call Center Manager,
IKEA

nanoRep is the best customer support software we found, enabling us a viral growth at a minimum, support costs, by answering our customers' questions instantly and accurately. nanoRep is the entry point for all our support requests with almost 90% less tickets for us to answer"
Why shouldn't you answer 100% of your incoming emails?
Why nanoRep is much more than automated answers
Expand your customer's support to social media
Leverage your customer's questions to increase conversions How nanoRep helps your customer support team Increase agent and call center productivity