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Sales blog highlights

 
How to Measure Customer Service

Ways to Improve Customer Service

Mar 03 2015

Customer service can make or break your bottom line. Customers expect an effortless experience when engaging with your brand for support, answers and issue resolution. Here are 8 important tactics you should implement for a killer customer service strategy.

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User Interface Best Practices

Feb 18 2015

There is a difference between a "good" interface and a "great" interface. By paying attention to details and your customers experience expectations, you can create a UI that will delight your customers while getting the actions you desire.

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Help Desk Best Practices

Help Desk Best Practices

Feb 11 2015

Learn some practical tips to make the most of your Help Desk. Good customer service doesn't solely rely on Help Desk, but deflects low urgency repetitive questions with a digital customer assistant.

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How to Write an FAQ Page

Feb 08 2015

Creating a killer FAQ page is the most elementary step in giving your customers the service they deserve. Help your visitors find the answers they need by presenting you knowledge base in a way that is easy to understand

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Are You Valuing Your Customers' Time?

Feb 02 2015

Today's customers are all about saving time and keeping their interactions with your company as friction-less as possible. Learn to value their time and learn to keep your customers coming back.

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